Caring for your new clothes fabric will make them look better and last longer! We've put together a few tips to help youย careย for your new purchase.
COTTON
VISCOSE & NYLON
LINEN
WOOL
POLYESTER & NYLON
ELASTINE, SPANDEX & LYCRA
DENIM
SILK
DELICATE FABRICS
Cotton
Cotton will shrink if itโs washed at a high temperature. It can be ironed at a high temperature.
If the garment is coloured, it should be washed alone the first time because of the dyes.
Gently give your garments a little stretch to get them back into shape. Try to air dry clothes flat and out of the sun.
Colours will fade if the garment is hung in direct sunlight.
Viscose & Rayon
Best practice is to hand wash in cold water to prevent damage to the fabric.
If you must machine-wash a rayon item, turn it inside out and put it in a mesh washing bag. Wash it in cold water on the delicate cycle with a low spin cycle.
Do no tumble-dry as it can destroy the fabric.
Treat rayon gently when handling because aggressive agitation breaks fibers and causes the fabric to pill or take on a fuzzy appearance.
Linen
Linen will shrink if itโs washed at a high temperature. It can be ironed at a high temperature.
If the garment is coloured, it should be washed alone the first time because of the dyes.
Colours will fade if the garment is hung in direct sunlight.
Linen naturally gets softer with every wash, do not use fabric softeners as they weaken the fibers.
Wool
Hand wash inside out in warm (not hot) water using a registered liquid wool wash. Wash in a large tub with plenty of water (not a bucket). This will help prevent the garment from becoming matted. Handle carefully when wet.ย
Dry flat immediately out of direct sunlight. Iron (if necessary) using a warm steam setting.
Store folded.
If the garment care label advises machine washing, use a warm delicate/wool cycle in a delicates bag. Slow spin and remove from the machine immediately.
Wool is naturally wrinkle resistant. Suiting, trousers, etc. should be hung straight after use so any creases will drop out.
Perspiration can harm and discolour wool fibres, so it might be good to wear a camisole or singlet underneath more delicate wool garments.
Polyester & Nylon
Cold wash. These fabrics are sensitive to heat!
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Iron at a low temperature with no steam.
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Has high resistance to fading and is durable and strong.
Elastine, Spandex & Lycra
Fibers like elastane, spandex, and Lycra give clothes their stretch and then return to their original state.
To maintain elasticity over time, always wash with cold water.
Washing items in a mesh garment bag will help prevent your pieces from twisting and over-stretching.
Wash any tight-fitting spandex garments after every use with mild detergent.
Air-dry. Hot temperatures in tumble dryers can damage the elastic fibers.
Denim
Machine wash inside out to retain colour, separately, and in cold water.
Pre-dissolve washing powder or liquid in water to avoid detergent staining.
Remove from the machine immediately, shaking out any folds or wrinkles. This prevents dye โpondingโ which leaves creases and folds that are white in appearance.
Line dry inside out. If the care instructions advise tumble drying, then dry on a low heat setting. Warm to hot iron using plenty of steam.
Wash before any visits to the tailor, as denim can shrink (even if โpre-shrunkโ).
Wash denim sparingly to maintain the garment and reduce environmental impact.
Silk
Hand wash silk garments inside out in warm (not hot) water using a delicate liquid detergent. Some silks may handle a gentle machine wash โ check the manufacturerโs care instructions. Handle with care when wet.
Dry flat out of direct sunlight. Iron on a low heat setting with steam.
Moths love silk โ ideally, store your silk garments in plastic along with some sort of moth repellent.
Silk can be easily damaged by perspiration, so wear a camisole or singlet underneath shirts/tops.
Delicate fabrics
Fine polyester chiffons or nylon mesh knits must be handled with extra care.
Garments will snag if they come into contact with rough surfaces such as jewellery, handbags, or seatbelts.
When laundering, follow the individual garmentโs care instructions.
When handwashing, swirl your clothes gently in circles, side-to-side and up and down. Do not wring.
Delivery & Contacts
We dispatch to Australia from New Zealand. All prices and payments are in AUD.
We're sorry, we no longer deliver to other countries.ย However, if you're an existing Zebrano customer and require an international delivery, please contact us and our team will be able to assist.
Your measurements:
You can record your body measurements here so you can refer to them easily when deciding which garment size to select.
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Black
White
Naturals
Grey
Pink
Red
Orange
Green
Blue Green
Blue
Yellow
Citrus
Purple
Metallics
Multi
Chocolate
Black/White
Dresses
Tops
Shirts
Cardis
Jackets & Coats
Jumpers
Skirts
Pants
Jeans
Undergarments
Swimwear
Accessories
Edgy
Designer
Casual
Essential
Everyday
Merino
Wool
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Cotton
Silk
Bamboo
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Viscose
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returns
We understand that not every purchase is exactly right, so weโve made returns easy.ย
Every garment (excluding sale styles) may be returned within 14 days* for an exchange, store credit, or refund.
Sale styles may be returned within 7 Days* for an exchange or store credit.
* The return time is from when you receive your item to when it is lodged with DHL or AusPost for return.
CHOOSE FROM AUSPOST OR DHL RETURNS
DHL -ย 3 to 5 days ($25).ย It costs a little more but is convenient and faster.ย
AusPostย - 5 to 14 days ($15).ย ย It'sย lower cost, but it will be longer before we can process your exchange or refund.
ย
FREE EXCHANGE Your AusPost or DHL Return includes 1x FREE EXCHANGE*. *Applies to 1 x exchange per sale over $150.
For sales under $150 or multiple exchanges from one sale, normal shipping costs apply.
Your order will be sent from one of our New Zealand stores.ย If we need to collate your order from multiple Zebrano stores, it may take a couple of days before your order is ready to dispatch.ย ย If you need your items urgently please let us know and we will let you know if we can meet your needs.
ย
We deliver to AUSTRALIA via:
DHL - 3 to 5 days (A$15) or
Express Post - 4 to 10 days (A$10)
We offer FREE Express Post delivery to Australia on orders over $150.ย
Delivery times are from the date of dispatch to metropolitan areas.
ย
For delivery to New Zealand, orders must be placed on our New Zealand websiteย
ย Are you an existing Zebrano customer and require an international delivery?ย Please contact us and our team will be able to assist.ย Delivery is normally via DHL (A$25)
We're sorry, we no longer deliver to other countries.