Keep your garments looking their best by following the correct washing and care instructions tat can be found on the care label. Here are some extra tips and useful hints to preserve your garments:
Empty Pockets, unfasten buttons, and lift collars before washing.
Use Mesh Laundry Bags for any items that are more delicate or have small straps or strings that can get tangled around other items.
Do not overload the machine. Do not wash at a very high temperature.
Always wash clothes with similar colors and turn them inside out before washing.
Check the instructions for the detergent you use โ most washing powders need to be pre-dissolved before being added to the machine.ย
Do not use any machine cycle for garments with hand wash labels, even if the machine cycles are referred to as โgentle,โ โhand wash,โ or โas gentle as hand washing.โ
Drying
Check the label to see if the garment can be tumble dried and on which heat setting.
If a garment has a deep or intense colour, do not hang it in direct sunlight or heavy winds.
If drying indoors, make sure the area is well ventilated.
Knitted, heavy, or garments made of specialty fabrics should be laid flat to dry on a towel out of direct sunlight to retain their shape.
To avoid wrinkles, immediately remove clothing from the dryer when the cycle is finished.
Hand wash
Follow the care label to select the correct temperature and detergent.
Protect your skin with gloves.
In the first few washes, the colour may bleed, therefore the garment should be washed alone.
Ensure there is no residue in the tub from cleaning products and allow soap or detergent to completely dissolve before adding the garment.
Do not leave garments soaking for a long time.
Ensure there is no residue in the tub from cleaning products and allow soap or detergent to completely dissolve before adding the garment.
Do not rub the garment, gently squeeze it. Rinse thoroughly and remove excess water by gently squeezing and rolling in an absorbent towel.
Iron
Use the correct temperature for every garment by following the instructions on the care label.
For delicate fabrics and synthetics (lace, silk, nylon, and polyester) use a very low temperature and/or a pressing cloth to protect the clothes.ย
For heavy cottons and linens, iron either while still damp or when dry with lots of steam.
Turn your pockets inside out to prevent getting a pocket outline.
Want that crisp middle crease on your pants? Fold the pant leg sideways and place both seams on top of each other. Now iron each leg separately.
Dry clean
The dry cleaning process cleans clothes with chemical solvents instead of water and detergent.
As a general rule, always dry clean a garment thatโs lined and use natural detergents for delicate fabrics.
Never rub stains, blot them! Scrubbing can work the stain further into the fabric.
Remove the plastic bag when you pick up garments from the dry cleaner. Either hang your items in a fabric garment or straight in the closet so they can breath.
Delivery & Contacts
We dispatch to Australia from New Zealand. All prices and payments are in AUD.
We're sorry, we no longer deliver to other countries.ย However, if you're an existing Zebrano customer and require an international delivery, please contact us and our team will be able to assist.
Your measurements:
You can record your body measurements here so you can refer to them easily when deciding which garment size to select.
This information is only visible when you are logged in, and Zebrano does not use or access this information.ย It is here purely for your convenience.
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12
14
16
18
20
22
24
26
Black
White
Naturals
Grey
Pink
Red
Orange
Green
Blue Green
Blue
Yellow
Citrus
Purple
Metallics
Multi
Chocolate
Black/White
Dresses
Tops
Shirts
Cardis
Jackets & Coats
Jumpers
Skirts
Pants
Jeans
Undergarments
Swimwear
Accessories
Edgy
Designer
Casual
Essential
Everyday
Merino
Wool
Linen
Cotton
Silk
Bamboo
Rayon
Viscose
Modal
Synthetic
Ramie
Under $100
$100-$199
$200-$299
$300-$399
$400-$499
Over $500
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returns
We understand that not every purchase is exactly right, so weโve made returns easy.ย
Every garment (excluding sale styles) may be returned within 14 days* for an exchange, store credit, or refund.
Sale styles may be returned within 7 Days* for an exchange or store credit.
* The return time is from when you receive your item to when it is lodged with DHL or AusPost for return.
CHOOSE FROM AUSPOST OR DHL RETURNS
DHL -ย 3 to 5 days ($25).ย It costs a little more but is convenient and faster.ย
AusPostย - 5 to 14 days ($15).ย ย It'sย lower cost, but it will be longer before we can process your exchange or refund.
ย
FREE EXCHANGE Your AusPost or DHL Return includes 1x FREE EXCHANGE*. *Applies to 1 x exchange per sale over $150.
For sales under $150 or multiple exchanges from one sale, normal shipping costs apply.
Your order will be sent from one of our New Zealand stores.ย If we need to collate your order from multiple Zebrano stores, it may take a couple of days before your order is ready to dispatch.ย ย If you need your items urgently please let us know and we will let you know if we can meet your needs.
ย
We deliver to AUSTRALIA via:
DHL - 3 to 5 days (A$15) or
Express Post - 4 to 10 days (A$10)
We offer FREE Express Post delivery to Australia on orders over $150.ย
Delivery times are from the date of dispatch to metropolitan areas.
ย
For delivery to New Zealand, orders must be placed on our New Zealand websiteย
ย Are you an existing Zebrano customer and require an international delivery?ย Please contact us and our team will be able to assist.ย Delivery is normally via DHL (A$25)
We're sorry, we no longer deliver to other countries.